Holiday season operating times 2024
Most UQ offices will be closed or have reduced opening hours from Wednesday 25 December 2024 to Wednesday 1 January 2025 (inclusive).
Security
Security remains available 24 hours a day, 7 days a week.
In an emergency, contact Security on (07) 3365 3333.
For security enquiries and maintenance emergencies, contact (07) 3365 1234.
Maintenance requests
Urgent maintenance requests: contact Security on (07) 3365 1234 or security@pf.uq.edu.au.
Non-urgent maintenance requests: email PF Assist as normal for action on 2 January at pfassist@pf.uq.edu.au.
Domestic admissions
- Closing: 4:30pm, 24 December 2024
- Opening: 8:30am, 2 January 2025
International admissions
| Day | Date | Hours |
|---|---|---|
| Tuesday | 24 December | 9:30am to 3:30pm |
| Wednesday | 25 December | Closed |
| Thursday | 26 December | Closed |
| Friday | 27 December | Online enquiries only (UQ application portal or email applicationstatus@uq.edu.au) |
| Saturday | 28 December | Closed |
| Sunday | 29 December | Closed |
| Monday | 30 December | Online enquiries only (UQ application portal or email applicationstatus@uq.edu.au) |
| Tuesday | 31 December | Online enquiries only (UQ application portal or email applicationstatus@uq.edu.au) |
| Wednesday | 1 January | Closed |
| Thursday | 2 January | 9:30am to 3:30pm (return to normal hours) |
Future Students Contact Centre
- Closing: 12:30pm, 24 December 2024
- Opening: 9am, 2 January 2025
Student Central
- Closing: 5pm, 24 December 2024
- Opening: 8am, 2 January 2025
IT support
The ITS Service Desk will be open with reduced capacity for urgent IT requests as per the table below.
Any service outages during the following operating hours can be raised by contacting the Service Desk who will escalate the request as required. For any service outages for local equipment outside the published hours please follow your local out-of-hours procedures.
| Day | Date | Hours |
|---|---|---|
| Monday | 23 December | 8am to 6pm |
| Tuesday | 24 December | 8am to 4pm |
| Wednesday | 25 December | Closed |
| Thursday | 26 December | Closed |
| Friday | 27 December | 8am to 4pm |
| Saturday | 28 December | Closed |
| Sunday | 29 December | Closed |
| Monday | 30 December | 8am to 4pm |
| Tuesday | 31 December | 8am to 4pm |
| Wednesday | 1 January | Closed |
| Thursday | 2 January | 7:30am to 6pm (return to normal hours) |
Faculties and schools
Consult the relevant faculty or school for Christmas period opening hours.
On-campus retailers
Check the opening and closing hours for on-campus retailers and cafés.
UQ Library
Visit the library website for Christmas period opening hours for UQ libraries and 24/7 study spaces.
UQ Brisbane City
- Closing: 12pm, 24 December 2024
- Opening: 7am, 2 January 2025
UQ Travel
Please refer to the UQ Travel website for Christmas period opening hours and contact information.
UQ Sport
Consult the UQ Sport website for Christmas period opening hours.
Crisis support
For staff
The Employee Assistance Program (EAP) is available 24/7, 365 days per year. During the holiday period, staff and eligible family members can make contact with the EAP provider.
For students
UQ Student Counselling and Crisis Line is available 24/7, 365 days per year: 1300 851 998.
Human Resources (AskHR)
- Closing: 12pm, 24 December 2024
- Opening: 9am, 2 January 2025
Insurance services
- Closing: 4pm, 23 December 2025
- Opening: 9am, 2 January 2025
Use the insurance emergency contacts if you need emergency assistance during this period.